At LOCK50 LTD, we are committed to providing a smooth and efficient service experience. While our business primarily focuses on the installation, repair, and restoration of locking devices, safes, and vaults, we also offer shipping for specific products or parts related to these services. This Shipping Policy outlines the details of our shipping process.

1. Shipping Methods

  • We offer standard shipping for products and parts purchased through our website.
  • Shipping methods and carriers may vary based on your location and the nature of the items being shipped.

2. Shipping Areas

We currently offer shipping services to the United Kingdom. We do not currently offer international shipping.

3. Order Processing Time

  • Processing Time: All orders will be processed within 2-3 business days of receiving your order. Orders are typically shipped on business days (Monday to Friday), excluding weekends and holidays.
  • Notification: You will receive an email confirmation once your order has been processed and shipped, along with tracking details (if applicable).

4. Shipping Costs

  • Shipping Charges: Shipping costs will be calculated at checkout based on the size, weight, and delivery address of your order.
  • Free Shipping: We occasionally offer promotional free shipping on certain orders or services. Please refer to our website for details on such promotions.

5. Delivery Times

  • Estimated Delivery: Delivery times may vary based on the destination and shipping carrier. Typically, you can expect your order to arrive within 5-7 business days from the date of shipment.
  • Delays: We cannot guarantee delivery dates due to circumstances beyond our control, such as carrier delays or weather disruptions.

6. Damaged or Missing Items

  • If you receive an item that is damaged during shipping, please contact us immediately at [email protected] with photos of the damage. We will arrange for a replacement or refund based on the situation.
  • If an item is missing or not delivered, please notify us within 7 days of the estimated delivery date, and we will investigate the issue with the carrier.

7. International Shipping

At this time, LOCK50 LTD only offers shipping within the United Kingdom. We do not ship internationally.

8. Shipping Restrictions

  • We do not ship to PO Boxes, military addresses (APO/FPO), or other restricted locations.
  • Certain products may have shipping restrictions due to size, weight, or carrier limitations.

9. Contact Us

If you have any questions about your order or our shipping process, please reach out to us:

📍 LOCK50 LTD
📧 Email: [email protected]
📞 Phone: +44 7877 952240

By purchasing from LOCK50 LTD, you agree to the terms outlined in this Shipping Policy.