Welcome to LOCK50 LTD! By using our website and services, you agree to the following terms and conditions. Please read these Terms of Service (“Terms”) carefully before accessing or using our services.

1. Acceptance of Terms

By accessing or using our website at www.lock50-shop.com and/or purchasing our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Our Services

LOCK50 LTD offers a range of services including the installation, repair, restoration, and adjustment of mechanical and electronic locking devices, safes, and vaults. We may also provide ongoing monitoring or remote monitoring services for the devices we install or repair.

3. Customer Responsibilities

As a customer, you are responsible for:

  • Providing accurate and complete information when booking services or making inquiries.
  • Ensuring that the location where services will be performed is accessible and safe for our technicians.
  • Communicating any concerns or issues regarding the service promptly.

4. Service Delivery

  • Timely Service: We strive to provide all services within the agreed-upon time frame. However, we do not guarantee specific delivery times and will not be held liable for delays beyond our control.
  • Service Completion: Services will be considered completed when our technician has finished the job and you, the customer, have approved the work.

5. Payments

  • Payment Methods: We accept payments via credit card, debit card, and other methods as specified on our website. Payment must be made before services are rendered, unless otherwise agreed upon.
  • Pricing: All service prices are listed on our website or provided upon request. Prices may vary depending on the scope of work and materials required for the job.

6. Cancellations and Refunds

  • Cancellations: If you wish to cancel or reschedule a service, please notify us at least 48 hours before the scheduled appointment. If cancellation occurs after this time, a cancellation fee may apply.
  • Refunds: Refunds are available as specified in our Refund Policy. Refunds are only applicable under certain conditions such as service failure or faulty work.

7. Limitation of Liability

  • No Liability for Damages: LOCK50 LTD is not liable for any indirect, special, or consequential damages arising from the use of our services. This includes, but is not limited to, loss of income, property damage, or business interruption.
  • Force Majeure: We are not responsible for delays or failures in service due to events beyond our control, including natural disasters, strikes, or government actions.

8. Privacy and Data Protection

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your personal data.

9. Prohibited Use

You agree not to:

  • Engage in any activity that interferes with or disrupts the operation of our website or services.
  • Use our services for illegal or unauthorized purposes.
  • Attempt to damage, disable, or overburden our website or any of our systems.

10. Amendments to Terms

LOCK50 LTD reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on our website, and the updated Terms will take effect immediately upon posting. Please review these Terms periodically.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

📍 LOCK50 LTD
📧 Email: [email protected]
📞 Phone: +44 7877 952240

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.